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Business Operations Update


June 4, 2020 HearingTest0

It continues to be our priority to serve our clients and customers as safely as possible. Some things have changed here at Valley Hearing Aid & Optical due to the current COVID-19 pandemic that you should know prior to visiting our office  

We are not taking walk-in customers or clients at this time. You must have an appointment to visit our office. If you need to schedule an appointment or need assistance over the phone you may call us at (209) 551-5100 Monday thru Thursday from 9am-4pm or Friday from 9am-1pm. If you call outside of these hours please leave a detailed message including your phone number so that we can contact you. We will be offering appointment times Monday thru Thursday between the hours of 10am and 3pm and Friday between the hours of 10am and 12pm. 

Please arrive at your scheduled appointment time to avoid waiting; do not arrive early. Once you arrive you may call us, knock on our office door or honk from your vehicle if parked in front of our office so that we know you are here and can invite you in for your scheduled appointment. We are requesting that any persons entering our office bring their own face covering or mask, as PPE is limited at this time. Only the appointment holder and one companion can enter for the scheduled appointment after a temperature check at the door. Any persons displaying fever or other symptoms of COVID-19 will not be able to be seen.  

We look forward to assisting you safely. Please call us with any questions or concerns at (209) 551-5100.